Privacy Policy

Last updated: 24 September 2025

1. Introduction

This Privacy Policy explains how NewMountian ("we", "us", "our") collects, uses, and protects personal information when you engage with our Feng Shui, Bazi, and related consulting services.

2. Information We Collect

We collect information that you provide directly, such as your name, email address, phone number, property details, and goals when you submit a form, schedule a consultation, or communicate with us. We may also receive booking details from scheduling platforms like Calendly.

3. How We Use Information

We use personal information to respond to enquiries, provide consultations, manage bookings, deliver reports or follow-up materials, process payments, improve our services, and comply with legal obligations.

4. Legal Bases

Our processing is based on your consent, the performance of a contract, compliance with legal obligations, and our legitimate interest in operating and improving the business.

5. Sharing Information

We do not sell personal data. We may share information with trusted service providers (e.g., email, scheduling, payment processors) who support our operations, or as required by law.

6. International Transfers

Data may be processed in the United Kingdom and other jurisdictions where our third-party providers operate. We rely on appropriate safeguards, such as standard contractual clauses, where required.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined above, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your location, you may have rights such as access, rectification, deletion, restriction, objection, and data portability. Contact us to exercise these rights.

9. Cookies & Analytics

We use cookies and Google Consent Mode signals to understand site visits, conversions, and the performance of marketing campaigns. Analytics and marketing data only activate when you opt in through the cookie banner; if you reject them we continue to log anonymous, aggregated visit counts without storing cookies. See our Cookie Policy for details and opt-out options.

10. Third-Party Links

Our site may include links to external websites or social platforms. We are not responsible for the privacy practices of those sites.

11. Children

Our services are not directed to children under 13. We do not knowingly collect personal data from children.

12. Updates

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

13. Contact Us

For privacy questions or requests, contact Whitney Neubersch at info@newmountain.life.